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    Registration

    19 articles in this topic

    I can't find my registration code
    You don't have to look for the code. The program copies it for you. After you have filled out your name and email address, then you hit the "Step 2" button. The
    2463 views
    The old key you sent does not work on my other computer.
    Every installation requires its own key. Register the second computer in the usual fashion in order to receive the proper activation key for that particular com
    337 views
    I've re-installed. Do I need a new key?
    Every installation will require its own activation key content its own unique registration code. If you've re-installed then any previous codes/keys will no lon
    4043 views
    I can´t find the file "RealBookKey.rbr" in my e-mail
    This article applies to the previous 4.01 version and older. Please update to the current version, which is the new minimum requirement for activation and suppo
    483 views
    I have not received the key.
    This article applies to the previous 4.01 version and older. The new version sends your activation email automatically and immediately via an auto-reply. Please
    432 views
    I Can't Open the Attachment
    This article applies to the previous 4.01 version and older. The new version sends your activation email automatically and immediately via an auto-reply. Please
    301 views
    503 or other Mail Error message when submitting registration
    In doing a search on Google here is what it says about a 503 error "Gateway timeout 503 This is equivalent to Internal Error 500, but in the case of a server wh
    259 views
    What is a "Clipboard"
    A "clipboard" is nothing more than a memory location where data is temporarily stored. So when completing Steps 1 and 2 in the registration process then all you
    218 views
    The Key does not work. I'm still getting the countdown screen.
    If you received the key and feel that you have properly followed Step 3, but are still getting the countdown, then there are only two reasons for this. 1. It is
    665 views
    Gift Registration
    If you gave or received the program as a gift then there is an extra step required in order for the end user to obtain the activation key. This is a two step pr
    249 views
    I've Received my key. Am I finished?
    When we received a valid registration from you, a code/key was then generated and emailed to you. That would indicate the successful of Steps 1 and 2 in the reg
    239 views
    How Do I Register And Activate The Program? (Videos)
    This article applies to the previous 4.01 version and older. Please update to the current version, which is the new minimum requirement for activation and suppo
    571 views
    Anti Virus Is reporting the Registration site as Unsafe, Phishing etc
    Obviously an overactive alert filter you've got there, since it is returning a false positive. There is nothing "unsafe" about the site. It has been in used for
    219 views
    I don't have an internet connection on my machine.
    If you have two machines - 1 with internet connection and another without, then you'll need to transfer the information between them in order to to register and
    287 views
    I've activated but I'm getting the Registration Screen with a "Negative Countdown"
    This article applies to the previous 4.01 version and older. Please update to the current version, which is the new minimum requirement for activation and suppo
    247 views
    Code is not valid. Please paste the code that was sent to you.
    In version 5.01 you are seeing the message "Code is not valid. Please paste the code that was sent to you." This is usually caused by accidentally copying a spa
    1205 views
    Keyfile
    If you have placed your keyfile on the desktop and you are still seeing the "place keyfile" message then the usual cause is a change in the filename. The progra
    1357 views
    Unzipping the keyfile for version 5.01
    Click on the link to the keyfile that was included in the email and it will download to wherever your default setting for downloads is. Depending on your browse
    1283 views
    Registration and Activation
    This is covered in the Installation And Activation Guide PDF that came with the program. It also utilizes screen shots, but here it is as simple text After inst
    372 views